How Can I Acquire Martin's® Products For My Food Service Needs?
Martin’s® has established relationships with local distributors throughout our fresh distribution area (mainly on the east coast), as well as broad line distributors throughout the country. Martin’s® also has various exporting partners who help us get our products to international locations. Please contact us for more details on distribution methods so that we can fulfill your food service needs.
What If My Distributor Does Not Carry Martin's® Products?
We are constantly engaging new distributors to better serve our customers. Please have your distributor contact us or get in touch with us and we can contact them on your behalf!
How much Martin’s® product will fit in a trailer?
For land based shipping, a frozen, refrigerated trailer (reefer trailer) is required. One reefer trailer holds 28 pallets of Martin’s® products (2,016 cases).
Are you available through DOT Foods?
Absolutely! Martin’s® started a relationship with DOT Foods in March of 2020. Many of our products are regularly stocked items with DOT. Please reach out to us or your DOT representative for more information.
I am outside of the US, can I get Martin’s® products?
We utilize several exporting partners to get our products to customers outside of the United States. Please contact us so that we can match you with the best exporter to support your needs.
I am an exporter. Does Martin’s® export their own products?
Martin’s® does not export its own products, but we are always looking for new exporters to fulfill needs outside the US! Contact us for additional details.
How much Martin’s® product will fit in a shipping container?
For sea shipments, a frozen shipping container is required. A 20 foot container holds 8 pallets of Martin’s® products (576 cases). A 40 foot container holds 20 pallets of Martin’s products (1,440 cases).
What Incoterms does Martin’s® use when working with an international distributor?
Martin’s® currently operates under Incoterms EXWORKS. We do, however, offer help with exporting documentation, as well as filing with US Customs.
What is the lead time to order frozen product from Martin's®?
Lead times may vary depending on the type of product requested and the shipping destination.
I am a distributor, where can I find spec sheets?
Domestic spec sheets for our products are available on our website. Please click here to view domestic spec sheets.
* Note: Spec sheets do not include pricing. For spec sheets that include pricing, please contact us.
* If you would like to view international or country-specific spec sheets, please contact us.
How do I place an order?
If you are an end user, please contact us so that we can connect you with a distributor in your area. If you are a distributor, please contact us to discuss the possibility of becoming a partner with us!
Where can I find pricing for Martin’s® products?
If you are the end user, your pricing would be available and determined through your distributor. If you are the distributor, please contact us for pricing as many variables will affect the pricing per case that you are quoted.
For more information regarding our products, including the topics listed below, please see our general FAQs here.
- Non-GMO standards
- Best storing practices
At what temperature should Martin’s® frozen products be stored?
Martin’s® recommends keeping products at 0 degrees F (-18 degrees C) until you are ready to use them.
How should Martin’s® frozen products be thawed for use?
Martin’s® frozen products are “thaw and serve.” When you are ready to use the frozen rolls, thaw them out by leaving them out at room temperature for 24 hours. Then they are ready to be served.
After thawing, how long will the frozen rolls last?
In a restaurant setting with many temperature variations, Martin’s® recommends using thawed products within 5 days of thawing for best results. Be sure to keep rolls away from places with extreme temperature fluctuation to keep the integrity of the product.
What is the difference between the fresh and frozen rolls?
Absolutely nothing! Our rolls, both fresh and frozen, are made with the same recipe. In taste tests, there is virtually no difference between rolls that are fresh off of the bakery line versus rolls that have been in the freezer. Having both a fresh and frozen model helps us get Martin’s® rolls into the hands of anyone who wants them both in the US and around the world.
I am thinking about using a certain Martin’s® product in my food service establishment, can I get samples to try?
Of course! We would be happy to supply samples of our products for you to try. We can ship samples anywhere in the United States. For anyone requesting samples internationally, shipping samples will be addressed on a case by case basis. Please contact us for additional questions and details.